Booking Terms

Booking Terms & Conditions

Last updated: January 2024

1. Our Service Description

JetTrotter is a travel search and comparison platform that provides the following services:

• Flight search and price comparison across multiple airlines and booking platforms
• Hotel search and rate comparison from various accommodation providers
• Car rental search and price comparison from multiple rental companies
• Travel deals and promotional offers from our partner websites
• Travel information, guides, and destination content

2. Booking Process and Third-Party Arrangements

All bookings are handled by third-party travel sites and providers. When you click on a flight, hotel, or car rental offer on our website:

• You will be redirected to the partner's website (airline, hotel, car rental company, or booking platform)
• The actual booking transaction takes place on the partner's website, not on JetTrotter
• All booking confirmations, payments, and reservations are processed by the third-party provider
• JetTrotter does not have access to your booking details or payment information

3. Our Role in the Booking Process

JetTrotter serves as a referral and comparison service only. We:

• Do NOT sell flights, hotels, or car rentals directly
• Do NOT manage any bookings or reservations
• Do NOT process payments or handle financial transactions
• Do NOT store your personal booking information
• Do NOT provide customer service for bookings made through our partners

4. Third-Party Terms and Conditions

When you make a booking through our partner websites, you are subject to:

• The partner's terms and conditions for the specific booking
• The partner's privacy policy and data handling practices
• The partner's cancellation and refund policies
• The partner's customer service procedures

You should read and agree to the terms of the actual booking provider before completing your reservation.

5. Disclaimer of Responsibility

JetTrotter disclaims responsibility for:

• Booking issues: Any problems with your reservation, including cancellations, changes, or errors
• Payment disputes: Issues with charges, refunds, or billing problems
• Service quality: The quality of flights, hotels, or car rental services
• Travel disruptions: Flight delays, cancellations, or other travel-related issues
Customer service: Support for bookings, changes, or cancellations
• Price accuracy: While we strive for accuracy, prices may change between search and booking

6. User Responsibilities

By using our service, you agree to:

• Verify booking details on the partner's website before confirming
• Read and understand the partner's terms and conditions
• Contact the partner directly for any booking-related issues
• Provide accurate information when making bookings
• Review confirmation emails from the booking provider

7. Price and Availability

Important information about pricing:

• Prices shown on JetTrotter are for comparison purposes only
• Final prices are determined by the booking provider
• Prices may change between search and booking
• Availability is subject to the partner's real-time inventory
• We do not guarantee the accuracy of prices or availability

8. Cancellation and Changes

For any changes or cancellations to your booking:

• Contact the booking provider directly (airline, hotel, car rental company, or booking platform)
• Follow their specific procedures for changes and cancellations
• Review their policies regarding fees and refunds
• JetTrotter cannot assist with booking modifications

9. Customer Service

For booking-related customer service:

• Contact the booking provider where you made your reservation
• Use their customer service channels (phone, email, live chat)
• Reference your booking confirmation when contacting them
• JetTrotter provides support only for our website functionality, not for bookings

10. Limitation of Liability

JetTrotter's liability is limited to:

• Issues with our website functionality
• Problems with our search and comparison services
• Technical issues on our platform

We are not liable for:

• Any issues with your travel arrangements
• Problems with third-party services or bookings
• Financial losses related to travel bookings
• Service quality issues with travel providers

11. Contact Information

For questions about these Booking Terms or our services:

Email: info@jettrotter.com
Phone: +1 (555) 123-4567