Help Center

What we do

JetTrotter is a search and comparison platform only. We help you find the best flight deals, hotel rates, and car rental prices by comparing prices across multiple travel providers. We do not handle bookings directly - we simply help you discover the best options available.

Who handles bookings

All bookings are handled by our external partners such as airlines, hotels, car rental companies, and major booking platforms like Expedia, Booking.com, and others. When you click on a deal, you'll be redirected to the partner's website to complete your booking.

Why use us

The benefits of using JetTrotter for comparison include:

• Save Time: Compare hundreds of options in one place
• Save Money: Find the best prices across multiple providers
• Comprehensive Search: Access deals from major airlines, hotels, and car rental companies
• No Booking Fees: We don't charge any additional fees for our comparison service
• Real-time Prices: Get up-to-date pricing information

How we earn commissions

JetTrotter earns commissions when you click on our partner links and make a purchase. This helps us maintain our free comparison service and continue providing you with the best travel deals.

Support for bookings

We do not handle support for bookings. Since all bookings are made through our partner websites, any questions about your booking, changes, cancellations, or issues should be directed to the specific airline, hotel, car rental company, or booking platform where you made your reservation.

Learn more about our partnerships

For more detailed information about our affiliate relationships, please visit our Affiliate Disclosure page.

Who do I contact if my flight gets canceled?

Answer: Contact the airline or the booking provider (e.g., Expedia, Booking.com) where you made your reservation. Since we don't handle bookings directly, we cannot assist with flight changes or cancellations.

I didn't receive a confirmation email

Answer: Check with the site where you completed the booking. The confirmation email will come from the airline, hotel, car rental company, or booking platform, not from JetTrotter.

How do I change or cancel my booking?

Answer: You'll need to contact the provider where you made the booking. This could be the airline, hotel, car rental company, or booking platform. Check your confirmation email for their contact information.

I have a question about my reservation

Answer: Please contact the travel provider or booking platform directly. They have access to your booking details and can assist with any questions about your reservation.

I can't search flights

Solution:

• Check your internet connection
• Try refreshing the page
• Clear your browser cache and cookies
• Try using a different browser
• Make sure JavaScript is enabled in your browser

Autocomplete isn't working

Solution:

• Make sure you're typing at least 2-3 characters
• Check if your browser is blocking pop-ups
• Try refreshing the page
• Clear your browser cache
• Ensure JavaScript is enabled

I clicked a deal and it didn't open

Solution:

• Check if pop-up blockers are enabled in your browser
• Try right-clicking the link and selecting "Open in new tab"
• Check your internet connection
• Try refreshing the page and clicking again
• Contact the partner website directly if the issue persists

The website is loading slowly

Solution:

• Check your internet connection speed
• Try closing other browser tabs
• Clear your browser cache and cookies
• Try using a different browser
• Check if your device has sufficient memory

Best times to book last-minute flights

Tips for finding last-minute deals:

• Tuesday and Wednesday: Often the cheapest days to fly
• Off-peak hours: Early morning or late night flights are usually cheaper
• Flexible dates: Be open to flying a day earlier or later
• Alternative airports: Check nearby airports for better deals
• Last-minute sales: Airlines often drop prices 1-2 weeks before departure

Tips for saving money on hotels

Ways to get better hotel rates:

• Book in advance: 2-3 weeks ahead for domestic, 2-3 months for international
• Off-season travel: Avoid peak tourist seasons
• Package deals: Book flight + hotel together for better rates
• Loyalty programs: Join hotel loyalty programs for member discounts
• Alternative accommodations: Consider vacation rentals or hostels
• Negotiate: Call hotels directly for better rates

How to find the cheapest flights

Strategies for finding the best deals:

• Use our comparison tools: Compare prices across multiple airlines
• Be flexible with dates: Use our flexible date search
• Sign up for price alerts: Get notified when prices drop
• Consider budget airlines: They often offer significant savings
• Book on the right day: Tuesday is often the best day to book
• Clear your browser cookies: Prices can increase based on search history

Travel planning checklist

Essential steps before your trip:

• Check passport validity: Ensure it's valid for at least 6 months
• Research visa requirements: Check if you need a visa for your destination
• Get travel insurance: Protect yourself against unexpected events
• Check health requirements: Research any required vaccinations
• Notify your bank: Inform them of your travel plans
• Download offline maps: Have backup navigation options
• Make copies of important documents: Keep digital and physical copies

If you couldn't find the answer to your question in our Help Center, please contact us:

Note: For booking-related issues, please contact the travel provider or booking platform directly, as we cannot assist with reservations made through our partners.